A local doctor in my area, Dr. Moro (Interruption: please keep in mind that his name is missing a letter!) recently demonstrated why people skills are NOT his forte! Dr. Moro has a long-standing tradition of blowing off his patient's complaints/symptoms and telling them they're fine. He also has an established tradition of offering and performing rectal exams. You've got eczema? Rectal. A touch of the flu? Rectal. A festering cold sore? Yep, you guessed it, rectal. ...GROSS!!!!! Ah, but it turns out there's a reason (beyond a fetish) he does that...
A friend of the family went to Dr. Moro to have him check on a persistent pain in her elbow. True to form, Moro gave A... complete physical. Why our friend didn't claim her patient's right and say, "No thank you," I'm not sure, but anyway... The examination complete, our friend went to the receptionist to write a check for her co-pay. Moro's exam fee is $35. Imagine this gal's surprise when she was told the cost was $75.
"Why did his rate go up so much?" she inquired.
"Ma'am, you received a FULL physical examination. The fee is $75," she was told. After much protest, Moro himself (still missing a letter) came out and rudely addressed our friend. She was so dismayed that she refused to pay, and stormed out of the office.
A couple of days later, she contacted her lawyer, and obtained a letter addressed to Moro, along with a check for $35. Moro sent the check back with a note, "Still awaiting correct payment." Friend sent the check back to Moro, with a note, "Your exam fee is $35; please note enclosed check in that amount." Again, Moro returned the check.
Now, wouldn't it make logical sense, if you're a doctor and awaiting payment due for services, wouldn't you accept the check and just send a bill for $40???
Dr. Moro, I see an "N" in your future...
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1 comment:
she should address the envelope and include that N.....still only with $35.
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