More potty talk?

Today, I entered a convenience store to make a delivery. As the clerk was checking me in, a man exited the restroom, which was off to one side of the store. He had a harrowed expression painted across his face. Obviously of a strong, deep-Southern heritage, he sauntered up to the clerk and declared, "Yew wuz raht... Ah done didn't dare go in thar..."

First off, T.M.I!!!!!
Second, if you're the store employee and you know the bathroom was in less than ideal condition, isn't it your responsibility to do something about it beyond telling folks, "Hey, you don't want to go there"???