The ladies in the office of the beverage distributor I work at aren't always the most swift of intellect. Take 2 different calls my partner in crime, Pat (also a driver as I am) got over the past week...
"Corrine" direct-connected Pat today to let him in on a little secret that wasn't so secret. "Just a reminder, Pat," she chimed. "The order you have for Pat's Pizza can't be delivered until later; they don't open until 10:00."
Missing part of this picture: that tidbit is listed right on the order advice-- which is printed up by the ladies in the office, mind you-- above the order detail, so Pat already knew that!
Stranger yet was late last week: Pat gets beeped. It's.... (shudder) the office!
"Pat, you have an order for 'Business X' today, right?"
Warily, Pat responded, "Yeahhhhh..."
"Well, that needs to be delivered today, so make sure you make that stop, OK?"
BTW, Pat has a 99+% delivery success rate.
Brilliant!!! Hey, isn't that our job, to deliver the product to the customer???
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